Our Services

Consulting Services Across the Full EAM Lifecycle

From initial implementation to long-term optimization, Epsilon LLC provides the full spectrum of IBM Maximo and asset management advisory services your organization needs to build a maintenance operation that performs.

Maximo Implementation
Maintenance Strategy
Asset Hierarchy Design
Analytics & KPIs

What We Do

Six Core Service Areas

Each service is designed around a specific stage of the asset management maturity curve. Whether you are starting fresh or optimizing an existing system, we have a defined approach.

IBM Maximo Implementation

Full lifecycle implementation from discovery to go-live

We design and deploy IBM Maximo instances built around your specific asset classes, maintenance workflows, and regulatory requirements. Every configuration decision is grounded in how your operations actually run — not around generic software defaults.

Asset hierarchy design and classification
Work management and workflow configuration
Inventory and procurement module setup
ERP, SCADA, and IoT system integration
Legacy CMMS data migration
User acceptance testing and go-live support

Maximo Optimization & Upgrade

Performance tuning and MAS migration for live systems

Already running Maximo? We assess your current state, identify what is not working, and redesign configuration, workflows, and data to deliver the performance you expected. We also manage version upgrades and migrations to IBM Maximo Application Suite (MAS).

Current-state assessment and gap analysis
Workflow redesign and process realignment
Maximo 7.x to MAS migration planning
Customization rationalization and cleanup
User adoption and change management
System performance and scalability tuning

Maintenance Strategy & Planning

PM programs, job plans, and reliability-centered planning

We align your maintenance philosophy with Maximo's planning capabilities — developing preventive maintenance plans, job plans, task lists, and frequency strategies that reduce unplanned downtime and emergency work orders while improving overall equipment effectiveness.

PM plan development and Maximo structuring
Job plan and task list library design
Criticality assessment and risk-based prioritization
RCM and FMEA integration with maintenance plans
Planning and scheduling process design
Planned vs. reactive maintenance ratio improvement

Asset Hierarchy & Data Design

Building your data foundation correctly from day one

Your Maximo data is only as useful as its structure. We design and build asset hierarchies, location structures, and classification frameworks that make your data queryable, reportable, and actionable — ensuring every decision downstream is based on trustworthy information.

Location and asset hierarchy architecture
Asset classification and taxonomy design
Attribute and specification standards
Master data migration and cleansing
Data quality rules and governance standards
ISO 14224 and ISO 55000 alignment

Asset Performance Analytics

KPI frameworks, dashboards, and operational reporting

We turn raw Maximo transactional data into meaningful performance intelligence. From MTBF and MTTR tracking to planned maintenance percentages and cost analysis, we design reporting frameworks that give your maintenance, reliability, and leadership teams the visibility they need to make informed decisions.

KPI framework design (MTBF, MTTR, PM compliance)
Maximo Reporting and Analytics setup
Lifecycle cost and cost of maintenance analysis
BI integration (Power BI, Cognos, Tableau)
Equipment reliability trend analysis
Executive and operational dashboard design

User Enablement & Governance

Training programs, governance, and system administration

A well-implemented Maximo system only delivers value if people use it correctly. We build role-based training programs, governance structures, and system administration frameworks that ensure your teams operate the system with discipline — preserving data quality and process integrity over time.

Role-based Maximo training programs
System administrator capability development
Data governance policies and procedures
User role and security configuration
Ongoing process compliance monitoring
Change management and adoption support

Our Process

How Every Engagement Begins

We start every engagement with a structured assessment — understanding your current state, your goals, and what needs to change before we propose any solution.

1

Strategy Call

A focused conversation to understand your asset management goals, current Maximo state, and key pain points.

2

Discovery & Assessment

A structured review of your current system, processes, and data to identify gaps and define the right engagement scope.

3

Engagement Proposal

A clear proposal with defined deliverables, target outcomes, and engagement timeline — no surprises, no ambiguity.

Ready to optimize asset performance and maintenance planning?

Partner with Epsilon LLC to align IBM Maximo with the way your assets, teams, and operations really work.